CDK Modern Retail CRM 4.37.0

CDK Modern Retail CRM is a comprehensive Customer Relationship and Dealership Management toolset optimized for mobile use. This innovative solution empowers dealership sales representatives to efficiently carry out various tasks on-the-go, unrestricted by the constraints of a traditional desktop environment.

• The CDK Modern Retail CRM App offers a wide range of CRM sales functionalities, enabling users to manage prospects, browse inventory, generate quotes, monitor test drives, and maintain client follow-ups.
• Users can efficiently handle showroom, phone, and internet leads regardless of their physical location, utilizing communication tools such as phone, email, and text messaging to optimize business opportunities.
• Real-time synchronization with the in-store CRM system guarantees that users have access to current data whenever needed, ensuring seamless operations.

Key features of CDK Modern Retail CRM include:

• A customer and prospect search engine
• An instant vehicle VIN scanner for swift trade information uploads
• A comprehensive vehicle walk-around function to document damage through text, images, or videos
• A dual-sided driver's license scanner
• A customizable "My Day" page for tracking potential customer contacts
• An organizer page for consolidating calendar events, contact numbers, and email addresses
• A vehicle inventory search engine for easy access to dealership stock
• Detailed vehicle descriptions and high-quality images
• A two-way text messaging system for effective communication with customers
• Real-time quoting tools to streamline the sales process
• Mapping functionality for efficient test drive planning
• A secure digital credit application process
• Integration of digital documentation capabilities